General Terms and Conditions of Mobility Hub Parkservice GmbH for the online booking of parking services

1.1 These GTC apply to all contracts that the customer concludes for the items displayed in this online store (see Sections 2.3 and 2.4).

1.2 The inclusion of the customer's own terms and conditions is hereby rejected, unless otherwise expressly agreed with the customer in writing.

1.3 "Customer" within the meaning of these GTC shall be understood to mean both consumers and entrepreneurs.

1.4 The Provider can be contacted by post at the address Flughafen Hannover-Langenhagen GmbH, Petzelstraße 84, 30855 Langenhagen or via [parken@hannover-airport.de]. The Operator can be contacted by post via the address Mobility Hub Parkservice GmbH, Nördliche Münchner Straße 27a, 82031 Grünwald, Germany, or by phone: +49 (0) 089 2778299 51, info@mh-parkservice.de.

2.1 The Provider's contractual partner for the use of the parking area designated in the product description is Flughafen Hannover-Langenhagen GmbH, Petzelstraße 84, 30855 Langenhagen.

2.2 In addition to these GTC, the General Parking Conditions of the parking area designated in the product description, available at https://www.hannoverairport.de/fileadmin/user_upload/Parken_Terminalvorfahrten_AGB.pdf, also apply.

2.3 Articles within the meaning of these GTC are all products and services that can be booked with the Provider via the online store. The online booking process and the processing of payment transactions shall be carried out by the Provider or by the payment service providers commissioned by the Provider ("Payment Service Providers").

2.4 The customer can book and pay for the following parking services via the online store:

3.1 The articles presented in the online store do not constitute legally binding offers by the provider to conclude a contract, but serve as an invitation to the customer to submit a binding contract offer (so-called invitatio ad offerendum/invitation to submit an offer).

3.2 The legally binding submission of the purchase offer by the customer takes place via the selected article by clicking on the button "Order with obligation to pay". The customer is bound to this purchase offer for fourteen days from the date of submission of the booking. The provider is not obliged to accept the customer's purchase offer.

3.3 The contract is only concluded upon receipt of the declaration of acceptance by the operator . Immediately after receipt of the booking by the customer, the provider will send an electronic order confirmation to the e-mail address provided by the customer in the online store. This order confirmation serves both to document the booking and the fulfillment of the legal obligations by the provider in accordance with § 312i para. 1 sentence 1 no. 3 BGB, as well as the acceptance of the contract by the provider.

4.1 In accordance with Section 312i (1) sentence 1 no. 2 BGB in conjunction with Art. 246c no. 1 EGBGB, the provider must provide the customer with the individual technical steps that lead to the conclusion of the contract.

4.2 Initiation of the booking process:

4.3 Selection of payment method and completion of the booking process.

5.1 The customer affirms that he/she is of legal age and truthfully provides all information required for the execution of the contract and, if necessary, immediately notifies all changes relevant to the contractual relationship, in particular a change of residence or name.

5.2 Booking processing and contact are usually carried out by e-mail as part of automated booking processing. The customer must therefore provide a valid e-mail address for booking processing, at which e-mails sent by the provider or the operator for the provider can be received. In particular, it is also the customer's responsibility to ensure that access to the e-mails sent by the provider or the operator for the provider is not impaired by the use of a SPAM filter or similar technical equipment.

5.3 The customer shall not make his customer account, password or other access data available to third parties, and in particular shall not share them with third parties.

5.4 The customer is aware that during the booking process they must provide the correct license plate number of the vehicle with which they wish to use or have used the parking space. It is not possible to transfer the purchased parking services to another license plate number.

6.1 The prices stated in the online store are total prices (final prices), i.e. they include all price components, including statutory VAT.

6.2 Bookings of parking services will only be executed against the following payment methods: Credit card via payment service provider Stripe

7.1 The Provider shall be liable to the Customer in all cases of contractual and non-contractual liability in the event of intent and gross negligence in accordance with the statutory provisions for damages or reimbursement of futile expenses.

7.2 In other cases, the Provider shall only be liable - unless otherwise regulated in Section 7.3 - in the event of a breach of a contractual obligation, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the Customer may regularly rely (so-called cardinal obligation), limited to compensation for foreseeable and typical damage. In all other cases, liability is excluded subject to the provision in paragraph 3.

7.3 The liability of the operator for damages resulting from injury to life, body or health and under the Product Liability Act remains unaffected by the above limitations and exclusions of liability.

7.4 The limitations of liability in this Section 7 also apply in favor of the Operator and other vicarious agents of the Provider.

The provider and the operator and, if applicable, their licensors have copyrighted rights to images, films and texts of the online store or a right of use to images, films and texts of third parties. Any use of these images, films and texts by third parties therefore always requires a prior request to the provider.

9.1 Information on data protection at the Provider is available at[www.hannover-airport.de/sonderseiten/datenschutz].

9.2 The operator is responsible for the technical operation of the web store. Further information on data processing by the operator is available at https://www.mh-parkservice.com/datenschutz.

9.3 As part of order processing within the meaning of Art. 28 GDPR, the Operator, as the technical operator of the online store, forwards the data entered by the User in the respective input mask for the provision of the parking services described in Section 2.4 to the Provider as the contractual partner of the respective User for the use of the parking space described in the product description and for the purpose of payment processing by the Provider or to the payment service provider selected by the Provider.  

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10.1 Any contract for parking services concluded in accordance with these GTC shall be governed exclusively by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a consumer and has his habitual residence abroad, mandatory provisions of this country remain unaffected. The contract language is German.

10.2 If the Customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship shall be the registered office of the Provider.

The provider has not subjected itself to any codes of conduct within the meaning of Art. 246c No. 5 EGBGB.

The provider is neither obliged nor willing to engage in consumer arbitration.